1. Who we are

Listening First Podcast is a podcast hosted by Dr Ben Marram and Patrick Boyd. The podcast’s focus is on recovery and rehabilitation, using our knowledge and experience to establish and navigate conversations on all things recovery and rehabilitation related, from a position of “not knowing”.

You can contact us at: listeningfirstpod@gmail.com

2. What personal data we collect

We may collect and process:

• Guest information

  • Name, professional role, biographical details, and your recorded voice.

• Listener information

  • of you contact us, subscribe to updates, or take part in surveys or competitions, we may collect your name, email address, or social-media handle.

• Technical data

  • oAnalytics from podcast platforms (e.g. Spotify, Apple Podcasts) and website visits, which may include IP addresses and listening behaviour.

3. How we use your information

We use this information to:

• Record, edit, and publish podcast episodes

• Promote the podcast on our website and social media

• Manage communication with guests and listeners

• Understand and improve audience engagement through analytics

We do not sell your personal information or use it for automated decision-making.

4. Lawful bases for processing

We process personal data on one or more of the following grounds:

• Consent

  • When you agree to appear on the podcast or subscribe to updates.

• Legitimate interests

  • To operate and promote the podcast in a responsible and secure way.

• Contract

  • When necessary to deliver agreed collaborations or sponsorships.

5. How we store and protect data

Recordings and contact details are stored securely on password-protected systems. Access is limited to the podcast team. We keep data only as long as needed for production, publication, or legal requirements, and then delete it safely.

6. Sharing information

We may share data with:

• Podcast hosting and distribution platforms (e.g. Spotify, Apple Podcasts, Riverside.fm)

• Email or analytics providers used to send updates or understand audience trends

All such partners are required to be GDPR-compliant and handle data securely.

7. Your rights

You have the right to:

• Request a copy of your personal data

• Ask us to correct or delete information

• Withdraw consent at any time (this may not affect material already publicly released)

• Lodge a complaint with the Information Commissioner’s Office (ICO) if you are concerned about how we handle data: www.ico.org.u

8. Updates

We may update this notice periodically. The latest version will always be available on our website or show notes.

Last updated: October 2025